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EDITORIAL NOTE

The Small Business Administration did not meet the publication deadline for submitting updated information of its activities, functions, and sources of information as required by the automatic disclosure provisions of the Freedom of Information Act (5 U.S.C. 552(a)(1)(A)).

Small Business Administration

409 Third Street SW., Washington, DC 20416

202-205-6600

202-205-7064
http://www.sba.gov

ADMINISTRATOR Linda McMahon
Deputy Administrator (vacancy)

ASSISTANT ADMINISTRATORS
Office of Faith-Based Community Initiatives (vacancy)
Office of Hearings and Appeals Delorice Price Ford
Office of the National Ombudsman and Regulatory Enforcement Fairness Earl L. Gay

ASSOCIATE ADMINISTRATORS
Office of Capital Access Ann Marie Mehlum
Office of Communications and Public Liaison Brian Weiss
Office of Congressional and Legal Affairs Danielle L. Jimenez
Officer of Disaster Assistance James Rivera
Office of Entrepreneurial Development Tameka Montgomery
Office of Field Operations Christopher L. James
Office of Government Contracting and Business Development John Shoraka
Office of International Trade Eileen Sánchez
Office of Investment and Innovation Mark L. Walsh
Office of Native American Affairs Nathan Segal
Office of Veterans Business Development Barbara Carson

Chief Counsel for Advocacy Darryl L. DePriest
Chief Financial Officer Tami Perriello
Chief Operating Officer Matthew Varilek

General Counsel Melvin F. Williams, Jr.
Inspector General Peggy E. Gustafson


The Small Business Administration aids, assists, and counsels entrepreneurs and protects their business interests; preserves free and competitive enterprise; and maintains and strengthens the overall economy of the Nation.

The Small Business Administration (SBA) was created by the Small Business Act of 1953 and derives its present existence and authority from the Small Business Act (15 U.S.C. 631 et seq.) and the Small Business Investment Act of 1958 (15 U.S.C. 661).

https://www.sba.gov/about-sba/what-we-do/history

Activities

Advocacy

The Office of Advocacy carries a congressional mandate to serve as an independent voice within the Federal Government for the approximately 28 million small businesses nationwide. The Chief Counsel for Advocacy, whom the President appoints with the advice and consent of the Senate, from the private sector, presents the concerns, interests, and views of the small business community to White House administrators, Members of the Congress, and Federal and State regulators.

The Office reports annually on Federal compliance with the Regulatory Flexibility Act (RFA), which requires agencies to analyze the effect of their regulations on small businesses and to consider less burdensome alternatives. Executive Order 13272 requires Federal agencies to take the Office's comments into consideration before finalizing proposed regulations. It also requires the Office to train Federal staff on RFA compliance.

The Office serves as one of the best sources of information on the state of small businesses nationwide and on the issues that affect success and growth. It conducts economic and statistical research on jobs that small businesses create; on the effect of Federal laws, regulations, and programs; and on factors that influence their competitive strength. The Office then recommends measures that address the special needs of small businesses to policymakers.

Regional advocates facilitate communication between the Chief Counsel for Advocacy and the small business community. As the Chief Counsel's direct link to local business owners, State and local government agencies, State legislatures, and small business organizations, these advocates identify emerging problems and issues by monitoring the effect of Federal and State regulations and policies on business activity in their respective regions.

https://www.sba.gov/advocacy
| Email: advocacy@sba.gov

Business and Community Initiatives

The Office of Business and Community Initiatives develops and cosponsors counseling, education, training, and information resources for small businesses. It partners with the private sector to promote entrepreneurial development. The Office supports the Service Corps of Retired Executives (SCORE) nationwide, nonprofit association (www.score.org). SCORE volunteers, who number over 11,000, help small businesses start and grow by providing free or low cost educational services: mentoring and business counseling, tools, and workshops. The Office also provides online information for young entrepreneurs (www.sba.gov/teens).

Business Development

The Office of Business Development oversees the 8(a) Business Development program. The Office assists with contracts and loans, counsels, expands access to capital and credit, gives technical guidance, and offers training workshops. One of its principal business development tools is the Mentor-Protégé program, which allows participants to benefit from business development assistance provided by successful companies.

https://www.sba.gov/offices/headquarters/obd/resources

Capital Access

The Office of the Associate Administrator for Capital Access increases the availability of capital through banks and other lending partners. It oversees SBA programs that help small businesses gain access to capital. These programs include the 7(a) general business guarantee, 504 Certified Development Company, SBA surety bond guarantee, and microlending.

https://www.sba.gov/offices/headquarters/oca

Disaster Assistance

The SBA serves as the Federal disaster bank for nonfarm, private sector losses. It lends money to disaster survivors for repairing or replacing their most damaged property. The agency makes direct loans with subsidized interest rates to individuals, homeowners, businesses of all sizes, and nonprofit organizations.

https://www.sba.gov/content/disaster-assistance

Field Operations

The Office of Field Operations is responsible for the provision of SBA services and availability of its products: It serves as the critical link between SBA policymakers and small businessmen and women. The Office provides policy guidance and oversight to regional administrators and district directors for achieving agency goals and objectives and for solving problems in specific operational areas. It plays a liaison role and expedites issues for the regional and district offices when dealing with the central office, coordinating the presentation of views from the field. It also establishes and monitors district performance goals and organizes reviews of the field offices.

A complete listing of the regional, district, and disaster field offices—including addresses, telephone numbers, and key officials—is available online.

https://www.sba.gov/about-sba/sba-locations

Financial Assistance

The SBA gives its guarantee to lending institutions and certified development companies that make loans to small businesses. These businesses can then use the money for working capital and financing the acquisition of land and buildings, constructing new and improving existing facilities, and purchasing equipment and machinery.

Under the SBA's microloan program, the Administration provides indirect, small-scale financial and technical assistance to very small businesses through loans and grants to intermediary nonprofit organizations (www.sba.gov/content/microloan-program).

https://www.sba.gov/tools/local-assistance

Government Contracting

Through various programs and services, the SBA assists small businesses—including HUBZone certified firms and disadvantaged, women-owned, and service-disabled veteran-owned small businesses—with receiving Government procurement. The contracting liaison helps small-scale entrepreneurs secure an equitable share of the natural resources that the Federal Government sells. The Administration also works with the Office of Management and Budget and other Federal agencies to establish policy and regulations affecting small business access to Government contracts.

https://www.sba.gov/category/navigation-structure/contracting

Historically Underutilized Business Zones

The Historically Underutilized Business Zone (HUBZone) program was enacted into law as part of the Small Business Reauthorization Act of 1997. The program fosters economic development and employment in HUBZones, which include Indian reservations, through the establishment of preferences. The program provides greater access to Federal contracting opportunities for qualified businesses. The SBA regulates and implements the program: It determines which businesses are eligible to receive HUBZone contracts, maintains a list of qualified businesses that Federal agencies can use to locate venders, adjudicates protests of contract eligibility, and reports to the Congress on the program's effect on employment and investment in the zones.

https://www.sba.gov/content/understanding-hubzone-program
| Email: HUBZone@sba.gov

International Trade

The Office of International Trade makes American small businesses more competitive in the global marketplace by developing international trade opportunities for small enterprises. It collaborates with other Federal agencies and public and private sector groups to promote small business exports and to help entrepreneurs who seek opportunities to export. The Office—through 19 U.S. Export Assistance Centers, SBA district offices, and service-provider partners—coordinates and directs the Administration's export initiatives.

https://www.sba.gov/offices/headquarters/oit

Native American Affairs

The Office of Native American Affairs assists and encourages the creation, development, and expansion of small businesses owned by Native Americans. It develops and implements initiatives designed to address specific business challenges encountered by Native American entrepreneurs. The Office's Web page features information on programs and tools to promote reservation-based small business activity.

https://www.sba.gov/offices/headquarters/naa

Regulatory Fairness Program

Congress established the National Ombudsman and 10 Regulatory Fairness (RegFair) Boards in 1996 as part of the Small Business Regulatory Enforcement Fairness Act. The National Ombudsman assists small businessmen and women when they experience excessive or unfair Federal regulatory enforcement action. The National Ombudsman receives comments from small businesses and acts as a liaison between them and Federal agencies. These comments are forwarded to the appropriate Federal agencies for review and consideration of the fairness of their enforcement actions. The National Ombudsman sends a copy of an agency's response to the small business owner. In some cases, fines are reduced or eliminated and decisions changed in favor of the business owner.

Each of the RegFair Boards comprises five volunteer members who are owners, operators, or officers of small enterprises. The SBA Administrator appoints board members for 3-year terms. Each RegFair Board meets at least annually with the Ombudsman, reports to the Ombudsman on substantiated instances of excessive or unfair enforcement, and comments on the annual report to Congress prior to its publication.

https://www.sba.gov/ombudsman

Research Investment and Technology Transfer

The Office of Investment and Innovation manages the Small Business Investment Research (SBIR) and Small Business Technology Transfer (STTR) programs. These two programs together provide billions of dollars per year for small enterprises to participate in federally funded research and development and to cooperate with 11 Government agencies and hundreds of research institutions and universities. The SBIR and STTR programs stimulate the creation of intellectual property with potential for commercialization and with applications in a broad range of sectors in the Nation's economy.

https://www.sba.gov/offices/headquarters/ooi/about-us

Small Business Development Centers

The Office of Small Business Development Centers funds, oversees, and supports the nationwide Small Business Development Center (SBDC ) network. The SBDC program provides one-stop management assistance to current and prospective small business owners in central and easily accessible branch locations. The program relies on the cooperation of the private sector, the educational community, and Federal, State, and local governments.

The SBDC program delivers up-to-date counseling, technical help, and training in all aspects of small business management. Its services include assistance with feasibility studies and with engineering, financial, marketing, organization, production, and technical challenges. Special SBDC activities include international trade assistance, procurement assistance, rural development, venture capital information, and technical assistance.

https://www.sba.gov/offices/headquarters/osbdc

Surety Bonds

The Surety Bond Guarantee program helps small and emerging contractors obtain the bonding necessary for bidding on and receiving contracts up to $5 million. The SBA guarantees bonds that participating surety companies issue and reimburses between 70–90 percent of losses and expenses incurred should a business default on the contract. Construction, service, and supply contractors are eligible for the program if they meet certain standards.

https://www.sba.gov/surety-bonds

Venture Capital

The Small Business Investment Company (SBIC) program was created in 1958 to bridge the gap between venture capital availability and the needs of startups and expanding small businesses. SBICs are privately owned and managed venture capital funds, which the SBA licenses and regulates. They use their own capital combined with SBA guaranteed funds to make equity and debt investments in qualifying small businesses. Fund managers may invest only in small businesses having net worth of less than $18 million and average aftertax income for the previous 2 years of less than $6 million. The New Markets Venture Capital (NMVC) program is a sister program centering on low-income areas. It augments the contribution made by SBICs to small businesses in the United States.

The Federal Government neither invests directly in nor targets industries for inclusion in the SBIC program. Qualified private fund managers are responsible for fund portfolio management and investment decisions. To obtain an SBIC license, an experienced team of private equity managers must secure minimum commitments from private investors.

https://www.sba.gov/category/lender-navigation/sba-loan-programs/sbic-program-0
| Email: askSBIC@sba.gov

Veterans Business Development

The Office of Veterans Business Development (OVBD) formulates, executes, and promotes policies and programs that provide assistance to small businesses owned and controlled by veterans and service-disabled veterans, including reserve component members of the U.S. military. The Office also serves as an ombudsman, advocating for veterans. OVBD personnel are involved in every SBA program to ensure that veterans receive special consideration in the operation of that program.

The Office provides resources, services, and tools: the Vet Gazette newsletter, Reserve and Guard business assistance kits, program design assistance, training, and counseling. The Office manages five Veterans Business Outreach Centers to provide outreach, directed referrals, and tailored entrepreneurial development services to veterans, including service-disabled veterans, and reservists. The OVBD also coordinates SBA collaborative efforts with veterans service organizations; the Departments of Defense, Labor, and Veterans Affairs; the National Veterans Business Development Corporation; State veterans affairs departments; the National Committee for Employer Support of the Guard and Reserve; the Department of Defense Yellow Ribbon Reintegration Program; and other civic, private, and public organizations.

https://www.sba.gov/content/veteran-service-disabled-veteran-owned

Women's Business Ownership

The Office of Women's Business Ownership (OWBO) enables and empowers women entrepreneurs through advocacy, outreach, education, and support. OWBO programs offer business training and counseling, access to credit and capital, and marketing opportunities, including Federal contracts.

In 1988, the SBA established the Women's Business Center (WBC) program to help women overcome barriers to success. Today, WBCs offer SBA services in almost every State. WBCs tailor their services to the needs of their communities. They provide financial, Internet, management, and marketing training, as well as offering access to SBA financial and procurement assistance programs.

https://www.sba.gov/offices/headquarters/wbo
| Email: owbo@sba.gov

Sources of Information

Business Opportunities

Information on selling to the Government and qualifying for Government contracts is available online. The SBA also provides online resources for small businesses and posts information on Government contracting programs on its Web site.

https://www.sba.gov/contracting

The Office of Government Contracting maintains a glossary that defines program-related terms that may be unfamiliar.

https://www.sba.gov/offices/headquarters/ogc/resources

Electronic Updates

An online subscription form is available to sign up for electronic updates on upcoming events and business tips.

https://www.sba.gov/updates

Career Opportunities

The SBA offers Federal Government health benefits, flexible work schedules, and paid leave. It also promotes a work-life balance.

https://www.sba.gov/about-sba/sba-team/jobs-sba

In 2016, the SBA ranked 26th among midsize agencies in the Partnership for Public Service's Best Places To Work Agency Rankings.

http://bestplacestowork.org/BPTW/rankings/detail/SB00

Resource Guide

English (2015) and Spanish (2012) versions of the "Resource Guide for Small Business" are available online in Portable Document Format (PDF).

https://www.sba.gov/about-sba/what-we-do/resource-guides

Freedom of Information Act (FOIA)

Instructions for submitting a FOIA request are available online.

https://www.sba.gov/about-sba/sba-performance/open-government/foia

Newsroom

The SBA newsroom features congressional testimonies, media advisories, press releases, speeches, and weekly lending reports.

https://www.sba.gov/about-sba/sba-newsroom

Open Government

The SBA supports the Open Government initiative by promoting the principles of collaboration, participation, and transparency.

https://www.sba.gov/about-sba/sba-performance/open-government

Plain Language

SBA writers and editors are committed to producing documents in plain language. If documents or Web pages are unclear or difficult to understand, contact the SBA by email.

https://www.sba.gov/about-sba/sba-performance/open-government/other-plans-reports/plain-language-page | Email: plain.language@sba.gov

Public Affairs

The SBA public affairs team responds to questions from the media and general public, arranges interviews with appropriate program staff, and provides referrals and other information. To find an SBA local or regional spokesperson, visit the "Regional and Local Media" Web page. For public inquiries and small business advocacy affairs, contact the Office of Public Communications and Public Liaison. Phone, 202-205-6740.

https://www.sba.gov/about-sba/sba-newsroom/regional-local-media

Site Map

The Web site map allows visitors to look for specific topics or to browse content that aligns with their interests.

https://www.sba.gov/sitemap
https://www.sba.gov/about-sba/what-we-do/contact-sba | Email: answerdesk@sba.gov

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