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Alcohol and Tobacco Tax and Trade Bureau

1310 G Street NW., Box 12, Washington, DC 20005

202-453-2000
http://www.ttb.gov

ADMINISTRATOR John J. Manfreda
Deputy Administrator Mary G. Ryan
https://www.ttb.gov/offices/executive-offices.shtml

The above list of key personnel was updated 11–2018.

The above list of key personnel was updated 11–2018.

The Alcohol and Tobacco Tax and Trade Bureau (TTB) was established on January 24, 2003, by the Homeland Security Act of 2002 (6 U.S.C. 531). TTB collects Federal alcohol, tobacco, firearms, and ammunition excise taxes; regulates the production, labeling, and advertising of alcohol beverages; and investigates unfair or unlawful trade in alcohol and tobacco products. TTB regulates alcohol and tobacco producers, importers, and wholesalers. Regulation of retailers takes place on State and local levels.

http://www.ttb.gov/about/index.shtml#Who

Sources of Information

Advertising, Labeling, and Formulation

For information on the advertising, labeling, and formulation of alcohol beverages, contact the Advertising, Labeling and Formulation Division. Phone, 202-453-2250 or 866-927-2533.

http://www.ttb.gov/advertising/alfd.shtml | Email: alfd@ttb.treas.gov

A–Z Index

The website has an A–Z index to help visitors navigate its content.

https://www.ttb.gov/about/a_to_z.shtml

Career Opportunities

The TTB has offices nationwide, including in Puerto Rico. Many TTB employees telework full time. To carry out its mission, the Bureau relies on alcohol and tobacco tax specialists, analysts, attorneys, auditors, chemists, investigators,labeling specialists, writers, and other professionals.

https://www.ttb.gov/careers/index.shtml

Among 339 agency subcomponents, the TTB placed 4th in the Partnership for Public Service's 2017 Best Places To Work rankings!

https://bestplacestowork.org/rankings/detail/TR40

Consumer Complaints

The TTB helps ensure that alcohol beverage products in the marketplace are safe for consumption. Complaints generally address issues of product quality: low alcohol, spoilage, unusual taste, and the presence of foreign objects. A consumer has the a right and responsibility to report a product that he or she suspects is unsafe for consumption or may have been contaminated. Phone, 202-453-2251.

https://ttb.gov/consumer/filing_complaint.shtml | Email: Market.Compliance@ttb.gov

Fraud Tipline

To report fraud, diversion, and illegal activity by producers, importers, or wholesalers of alcohol and tobacco, contact the Bureau's tipline. Phone, 855-882-8477. TTD, 202-882-9914.

http://www.ttb.gov/tipline/index.shtml | Email: tips@ttb.gov

Freedom of Information Act (FOIA)

The TTB adheres to the policy and disclosure regulations of the Department of the Treasury for implementing the Freedom of Information Act (FOIA) consistently and uniformly and for providing maximum allowable disclosure of agency records upon request. Requests are processed within the time limits defined by the FOIA.

https://www.ttb.gov/foia/index.shtml

The TTB's website has an electronic reading room containing materials that the FOIA requires the Bureau to maintain. Some records are accessible, by appointment, in the public reading room located at 1310 G Street NW., Washington, DC 20005. Phone, 202-882-9904.

http://www.ttb.gov/foia/err.shtml

Frequently Asked Questions (FAQs)

The TTB posts answers to FAQs.

http://www.ttb.gov/faqs | Email: TTBInternetQuestions@ttb.gov

Glossary

The TTB maintains a glossary on its website.

https://www.ttb.gov/forms_tutorials/glossary/glossary.html

National Revenue Center

The National Revenue Center operates a call center that is open on weekdays, 8 a.m.–11:30 a.m. and 12:30 p.m.–5 p.m., eastern standard time. It can provide information on applications, claims, filing excise tax returns, permits, and other tax collection topics. Phone, 877-882-3277.

http://www.ttb.gov/offices/nrc.shtml | Email: TTBInternetQuestions@ttb.gov

Site Map

The website map allows visitors to look for specific topics or to browse content that aligns with their interests.

https://www.ttb.gov/about/site_map_text.shtml
http://www.ttb.gov

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