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Railroad Retirement Board

844 North Rush Street, Chicago, IL 60611-1275

312-751-7154 | Email:

Labor MemberWalter A. Barrows
Management MemberSteven J. Anthony

Inspector GeneralMartin J. Dickman
Director, AdministrationKeith B. Earley
Director, Equal OpportunityLynn E. Cousins
Director, Human ResourcesMarguerite V. Daniels
Director, Public AffairsMichael P. Freeman
Chief, Acquisition ManagementPaul T. Ahern
Facility ManagerScott L. Rush
General CounselAna M. Kocur
Director, Legislative Affairs / Legislative CounselBeverly Britton Fraser
Director, Hearings and AppealsRachel L. Simmons
Secretary to the BoardMartha P. Rico
Chief ActuaryFrank J. Buzzi
Chief Information OfficerRam Murthy
Chief Financial OfficerVacant
Director of Field Service and Senior Executive OfficerDaniel J. Fadden
Director, ProgramsMichael A. Tyllas
Director, Policy and SystemsKimberly Price-Butler
Director, Program Evaluation and Management ServicesJanet M. Hallman
Director, Retirement and Survivor BenefitsValerie F. Allen
Director, Disability BenefitsSherita P. Boots
Director, Unemployment and Programs SupportMicheal T. Pawlak

The Railroad Retirement Board administers comprehensive retirement-survivor and unemployment-sickness benefit programs for the Nation's railroad workers and their families.

Organizational Chart

The Railroad Retirement Board (RRB) was originally established by the Railroad Retirement Act of 1934, as amended (45 U.S.C. 201-228z-1).

The RRB derives statutory authority from the Railroad Retirement Act of 1974 (45 U.S.C. 231-231u) and the Railroad Unemployment Insurance Act (45 U.S.C. 351-369). It administers these acts and participates in the administration of the Social Security Act and the Health Insurance for the Aged Act insofar as they affect railroad retirement beneficiaries.

The RRB comprises three members whom the President appoints with the advice and consent of the Senate: one upon the recommendations of representatives of railroad employees; one upon the recommendations of railroad employers; and one, the Chair, as a public member.


The Railroad Retirement Act provides for the payment of annuities to individuals who have completed at least 10 years of creditable railroad service, or 5 years if performed after 1995, and have ceased compensated service upon their attainment of specified ages or at any age if permanently disabled for all employment. In some circumstances occupational disability annuities or supplemental annuities are provided for career employees.

A spouse's annuity is provided, under certain conditions, for the wife or husband of an employee annuitant. Divorced spouses may also qualify.

Survivor annuities are awarded to the qualified spouses, children, and parents of deceased career employees, and various lump-sum benefits are also available under certain conditions.

Benefits based upon qualifying railroad earnings in a preceding 1-year period are provided under the Railroad Unemployment Insurance Act to individuals who are unemployed in a benefit year, but who are ready and willing to work, and to individuals who are unable to work because of sickness or injury.

The RRB maintains, through its field offices, a placement service for unemployed railroad personnel.

Sources of Information

Benefit Inquiries

The RRB provides personal assistance to railroad employees and railroad retirement beneficiaries through its field offices. Staff can explain benefit rights and responsibilities on an individual basis, assist employees in applying for benefits, and answer questions about benefit programs. (Railroad labor groups and employers also help railroad personnel stay informed about benefit programs.) Most field offices are open to the public during the week, 9 a.m.–3:30 p.m. They close at noon on Wednesdays, however, and do not open on Federal holidays. To locate an office, see "Field Offices" below and use the online Zip Code locator or call the automated phone system. Phone, 877-772-5772.

Congressional Inquiries

Members of Congress or their staff may inquire about constituents, benefit claims, and filed applications by contacting the Congressional Inquiry section of the Office of Administration. Phone, 312-751-4970. Fax, 312-751-7154. | Email:


The RRB posts actuarial, financial, and statistical data on its Web site. It also publishes datasets on the Web site


Contact the RRB's Bureau of Human Resources. Phone, 312-751-4580.


The RRB posts online railroad job vacancies that have been reported to its field offices.

Field Offices

Field offices are located throughout the country. Staff members answer questions about Medicare and Social Security benefits for railroad workers and their families, retirement benefits, sickness and unemployment benefits, survivor benefits, and tax withholding and statements. A Zip Code locator is available online for finding the nearest field office.

Freedom of Information Act (FOIA)

A FOIA request may be made by fax, letter, or online request form. A record description must contain sufficient detail—author, date, subject matter, type of record—to allow RRB staff to locate the record with reasonable effort.


A glossary of RRB terms is available online.


To report the illegal receiving of RRB benefits or to file a complaint about misconduct relating to the RRB, its programs or employees, contact the Office of Inspector General. Phone, 800-772-4258. Fax, 312-751-4342. | Email:

Legislative Affairs

For information on legislative matters, contact the Office of Legislative Affairs. Phone, 202-272-7742. Fax, 202-272-7728. The office is open Tuesday–Thursday, 9 a.m.–3:30 p.m., eastern standard time, except on Federal holidays. | Email:


Booklets, pamphlets (English and Spanish), and forms of interest to beneficiaries and railroad workers are available online. Pamphlets also are available from the RRB's field offices and Chicago headquarters. | Email:

Telecommunications Devices for the Deaf (TDD)

The RRB provides TDD services: beneficiary inquiries (Phone, 312-751-4701); equal opportunity inquiries (Phone, 312-751-4334). | Email:

For further information, contact Public Affairs, Railroad Retirement Board, 844 North Rush Street, Chicago, IL 60611-1275. Phone, 312-751-4777. Fax, 312-751-7154.